Privacy Policy

PRIVACY POLICY AND COOKIES

Jeromeosis, Lda. (hereinafter referred to as BABU), with head office in Zona Industrial 11, 2550-171 Cadaval and NIPC 515 281 697 is the owner of the domain ‘babueco.com’, where its WEBSITE is hosted.

BABU IS COMMITTED TO PROTECTING THE PRIVACY AND THE PERSONAL DATA OF ITS WEBSITE CUSTOMERS AND USERS. THEREFORE, HAS PREPARED AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN. THIS PRIVACY POLICY AND COOKIES EXPLAINS HOW YOUR PERSONAL INFORMATION IS COLLECTED AND DEALT WITH. WE RECOMMEND YOU READ THIS POLICY TO FIND OUT THE MANNER IN WHICH PERSONAL INFORMATION IS OBTAINED AND HANDLED.

  1. WHAT IS THIS POLICY ABOUT?

    1. This Privacy Policy and Cookies explains how we collect and deal with the personal data required to provide available services through the WEBSITE, describing the practices adopted for this purpose.

  2. WHAT IS PERSONAL DATA?

    1. Personal data is any information relating to a natural person and that identifies or makes identifiable that individual, regardless of the nature and the support of the information, including audio and image of the person.

    2. Examples of personal data that we collect from you are your “Email” when you contact us or, “IP Address” when you visit our WEBSITE.

    3. An identifiable natural person means one who can be identified, directly or indirectly, in particular by reference to an identification number or to other specific factors of physical, physiological, mental, economic, cultural or social identity.

  3. HOW WILL WE USE YOUR PERSONAL DATA?

    1. BABU will use your personal data for the following purposes:

    1. To review and respond to your messages, customer service and information requests;

    2. To review your application to become a BABU reseller;

    3. To register your user account;

    4. To register and follow up your order;

    5. To update your personal data in the Reserved Area;

    6. To keep a record of your contact details;

    7. To send you newsletters or other publications that you have requested and/or that may be of interest to you;

    8. To the WEBSITE operations and administration;

    9. To adapt, improve and modify the services, in particular, by identifying usage trends or to determine the effectiveness of promotional campaigns.

    1. These personal data processing operations are an essential tool for your satisfaction and for BABU’s activity, and are carried out in accordance with the applicable legislation and best practices.

    2. Your personal data will not be reused for purposes other than previously identified or unrelated to those purposes for which it was originally collected.

  2. WHAT ARE THE GROUNDS FOR PROCESSING THE PERSONAL DATA WE COLLECT?

    1. The personal data dealt with by BABU have specific grounds, depending on the purposes for which it is used.

    2. In the following table you can see the grounds according to the purposes identified above:

 

PURPOSE

GROUND

To review and respond to your messages, customer service and information requests;

Consent for that specific purpose.

To review your application to become a BABU reseller;

Pre-contractual arrangements at the data subject request.

To register your user account;

Pre-contractual arrangements at the data subject request.

To register and follow up your order;

Contract implementation.

To update your personal data in the Reserved Area;

Exercising data subject rights.

To keep a record of your contact details;

Consent for that specific purpose.

To send you newsletters or other publications that you have requested and/or that may be of interest to you;

Consent for that specific purpose.

To the WEBSITE operations and administration.

Consent for that specific purpose (cookies).

Legitimate interests pursued by BABU

To adapt, improve and modify the services, in particular, by identifying usage trends or to determine the effectiveness of promotional campaigns.
.

Consent for that specific purpose (cookies).

 

  1. WHAT PERSONAL DATA DO WE COLLECT?

    1. The personal data that BABU collects and processes are solely those necessary and appropriate for the purposes set out above.

    2. BABU will collect and deal with the following personal data:

 

PURPOSE

DATA

To review and respond to your messages, customer service and information requests;

Name; Email./p>

To review your application to become a BABU reseller;

Name; Email.

To register your user account;

Name; Email.

To register and follow up your order;

Name; Email; Shipping Address; Billing
Address; Tax Identification Number (TIN).

To update your personal data in the Reserved Area;

First name; Last name; Name to display; Email address.

To keep a record of your contact details;

Name; Email.

To send you newsletters or other publications that you have requested and/or that may be of interest to you;

Email.

To the WEBSITE operations and administration.

Cookies data.

To adapt, improve and modify the services, in particular, by identifying usage trends or to determine the effectiveness of promotional campaigns.

Cookies data.

  1. HOW DO WE COLLECT YOUR PERSONAL DATA?

    1. We will collect your personal data through the forms on the WEBSITE, but also through the WEBSITE and the communication that it makes with your computer (or mobile device), and the email messages that you send to us.

    2. Your personal data is collected through your computer (or mobile device) as follows:

    1. Through your newsletter subscription;

    2. Through your browser;

    3. Through cookies;

    4. Through pixel tags and other similar technologies;

    5. IP address.

    1. BABU undertakes to treat your data lawfully and legitimately.

    2. BABU does not sell, rent or share your personal information with third parties except in cases clearly identified in this Privacy Policy and Cookies (see item 19 below, to understand how).

    3. BABU services are not directed at minors and personal data of minors is not processed intentionally.

  2. WHAT ARE COOKIES?

    1. Cookies are small files of information that help identify your browser and can store information such as settings and user preferences.

    2. BABU will store cookies on your computer (or mobile device) to customise and to facilitate your use of the WEBSITE, but also for troubleshooting, statistics, quality assurance, and to monitor the system security.

    3. With the exception of cookies specifically required for website performance, the storage of other cookies will always depend on your acceptance and consent. Such consent may be withdrawn at any time through specific browser tools.

  3. HOW DO WE USE COOKIES?

    1. We use cookies to display your preferences, for example:

    1. Cookies allow us to know whether you have agreed (or not) to the use of cookies on the WEBSITE;

    2. Cookies allow us to identify you as a recurrent user;

    3. Cookies allow us to retrieve your personalized preferences when you browse;

  1. THIRD PARTIES COOKIES.

    1. Some cookies may also be stored by third parties other than BABU.

    2. Those third parties are services providers, and although BABU strives to use exclusively service providers that supply suitable guarantees of their technical and organisational measures and in accordance with the requirements of the relevant data protection law, the user understands that BABU is not responsible for the content and accuracy of their privacy policies and cookies.

    3. In Item 12 you will find a description of all the cookies used, including third parties cookies.

  1. WHAT ARE COOKIES FOR?

    1. BABU will store cookies on your computer (or mobile device) to customise and to facilitate your use of the WEBSITE, but also for troubleshooting, statistics, quality assurance, and to monitor the system security.

    2. You may at any time delete or block such cookies and in doing so, some features of this WEBSITE may not function as expected.

    3. Cookies are not used for any purposes other than those described herein.

  2. TYPES OF COOKIES.

    1. The cookies on our WEBSITE are used for different purposes, but in general, its use can be divided into the following categories:

    1. Cookies Strictly Necessary Cookies: these cookies are essential cookies to the provision of the WEBSITE and to all requested services, but do not perform any additional or secondary function.

    2. Performance Cookies: are those cookies that provide statistical information about the WEBSITE usage, in other words, web analytics.

    3. Targeting/Advertising Cookies: these are cookies used to create profiles and customise contents.

 

  1. COOKIES WE USE.

      1. The following table explains how cookies are used on this WEBSITE.

     

Performance Cookies

Source

Name

Description

Duration

Third parties

(.google.com)

_gid

Cookie used to distinguish users.

24 hours

Third parties

(.google.com)

_ga

Cookie used to distinguish users.

2 years

Targeting/Advertising Cookies

Source

Source

Description

Duration

Third parties

(.facebook.com)

_fbp

Cookie used to deliver third parties advertising.

90 days

Third parties

(.facebook.com)

fr

Cookie used to spread targeted advertising.

90 days

 

  1. WHAT ARE PIXEL TAGS AND OTHER SIMILAR TECHNOLOGIES?

    1. Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some services to, in particular, track the actions of service users (including email recipients), measure the success of marketing campaigns and compile statistics on service usage and response rates.

  2. PIXEL TAGS AND OTHER SIMILAR TECHNOLOGIES THAT WE USE.

    1. The following table explains how pixel tags and other similar technologies are used on WEBSITE.

       

Host

Source URL

Parameters

connect.facebook.net

https://connect.facebook.net/signals/config/544319783044662

v, r

www.googletagmanager.com

https://www.googletagmanager.com/gtag/js

id

  1. CONTROL AND MANAGEMENT OF COOKIES

    1. At any time you may control and/or delete cookies, in particular, you can delete all cookies that are already stored on your computer (or mobile device), and you may even set up most browsers to prevent its storage.

    2. However, in order to manage this, you will need to manually adjust some preferences each time you visit certain websites, without which some services and features may not work.

    3. As an additional guarantee you can disable cookies at any time by setting up your browser in accordance with the instructions available at:

    1. For Google Chrome users:  http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

    2. For Internet Explorer users:  https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies

    3. For Microsoft Edge users: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

    4. For Mozilla Firefox users:  https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

    5. For Apple Safari users: http://support.apple.com/kb/ph5042

  1. HOW DO WE PROTECT YOUR PERSONAL DATA?

    1. Your personal data is kept safe through the adoption of various technical and organizational security measures, which ensure that only employees and the processes that must access to your personal information, according to the rules created for this purpose.

    2. To protect your personal data we only use data centre suppliers who provide us with proper and documented security measures, namely, guarantees that your personal data is stored on servers that are kept in a controlled environment with limited access.

    3. Your personal data is kept on secure servers of Be-Wide Online Solutions, Lda. (hereinafter, “BE-WIDE”) with NIPC 514 441 925 and head office at Rua da Quinta do Leme, n.º 28, 9020-223 Funchal, which provide us with appropriate security safeguards to protect personal data against its unauthorized disclosure, loss, misuse, alteration, unlawful processing or access, as well as against any other form of illicit treatment.

    4. Likewise, when you browse the WEBSITE, we protect your data with encryption, such as Transport Layer Security (TLS is a security protocol that protects telecommunications via internet).

    5. Although we take every care and precautions that we deem appropriate to protect the personal data that you provide and we collect, we should be aware that no security system is impenetrable.

  2. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

    1. Your personal data must not be kept for longer than is necessary for the given purposes listed in this Privacy Policy and Cookies. Thus:

       

PURPOSE

MAXIMUM LENGTH
OF TIME

To review and respond to your messages, customer service and information requests;

2 years

To review your application to become a BABU reseller;

5 years

To register your user account;

7 years

To register and follow up your order;

Period required for contract implementation.

To update your personal data in the Reserved Area;

7 years

To keep a record of your contact details;

2 years

To send you newsletters or other publications that you have requested and/or that may be of interest to you;

5 years

To the WEBSITE operations and administration.

2 years

To adapt, improve and modify the services, in particular, by identifying usage trends or to determine the effectiveness of promotional campaigns.

1 year

 

    1. If a specific or mandatory length of time results from the law, the data retention period will be this one.In all other cases, personal data will be kept for a maximum of the above-mentioned periods, which BABU considers sufficient to comply with the purposes.

    2. After the retention period has expired, the personal data collected will be erased.

  2. HOW TO EXERCISE YOUR RIGHTS:

    1. Before we explain how you may exercise your rights, you need to know what your legal rights are. Therefore, the law grants the right to request us the exercise of the following rights:

      1. Access: the right to obtain confirmation as to whether or not that your personal details are processed and, where applicable, the right to access them;

      2. Rectification: the right to ask to rectify your inaccurate or incomplete personal data.

      3. Erasure: the right to have your personal data erased when one of the reasons listed in the legislation applies;

      4. Restrict processing: the right to restrict the processing if one of the circumstances listed in the legislation applies;

      5. Object: the right to object to the processing of your personal data at any time;

      6. Portability: the right to receive your personal data in a structured, commonly used and machine readable format.

    1. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt).

    2. For the purpose of exercising the rights above-mentioned, you should contact BABU at the following email address:  info@babueco.com.

    3. If you ask us to erase some or all of your personal data, part of the requested services cannot be provided. BABU will retain only the personal data necessary to comply with the legal obligations to which it is bound.

  2. WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?

    1. BABU may use third parties to provide certain services, such as maintenance, technical support, marketing, invoicing or payment management, which may have access to some of the personal data, including data required for contractual purposes.

    2. BABU ensures that the entities which have access to the data are credible and offer high guarantees of protection, never transmitting data beyond the necessary to provide the contracted service. However, BABU remains responsible for the personal data provided.

    3. For example, for data centre management purposes, BABU uses the services of BE-WIDE.

    4. BABU may also communicate your details to the following entities:

    1. Companies within business group to which BABU belongs and with which has partnerships to create and offer benefits; or also,

    2. Other partners outside its business group (with your prior consent).

    1. BABU may still transmit data to third parties in the context of investigations, surveys and judicial and/or administrative proceedings or of similar nature, provided that this is duly ordered by a court order.

  2. THIRD PARTIES WEBSITES.

    1. The WEBSITE may contain links to other websites which may collect and deal with your personal data, and such processing is the sole responsibility of those website owners. BABU has no responsibility for their policies and/or practices.

    2. Examples of such third parties are Facebook or Instagram through the buttons on the WEBSITE, or Google through the map available on the WEBSITE.

  1. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION.

    1. In the event that data may be transferred to third countries outside the European Union, BABU will comply with the legal rules and, in particular, with regard to the suitability of the destination country in relation to the personal data protection and the applicable requirements to such transfers. Personal data will not be transferred to jurisdictions that do not provide security and protection guarantees.

  2. THE MINORS.

    1. The WEBSITE is not intended for children under 16 years old; therefore we request that these minors do not provide us with personal data through the WEBSITE, application, social networks, social media or email.

  3. SENSITIVE PERSONAL DATA.

    1. BABU is thankful that you do not send us and do not make us aware of any sensitive personal data, namely, information disclosing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data relating to the sexual life of a natural person or sexual orientation.

    2. If even so you sent or disclosed these categories of personal data, it will be immediately deleted.

  4. CHANGES TO OUR PRIVACY POLICY AND COOKIES.

    1. BABU reserves the right to adjust or amend this Privacy Policy and Cookies, at any time, and such changes will be publicized.

  5. OUR CONTACT DETAILS.

    1. If you have any questions or concerns regarding this Privacy Policy and Cookies please contact us in writing via e-mail info@babueco.com.

  6. LAST VERSION.

    1. November 19th, 2019.

  7. Forms Privacy Notice

    NEWSLETTER FORM

    1. The personal data collected will solely be used for BABU newsletter subscription, after obtaining your prior express consent.

    2. Jeromeosis, Lda., hereinafter BABU, with the NIPC 515 281 697 and head office in Zona Industrial 11 2550-171 Cadaval, Portugal, is responsible for the processing.

    3. The personal detail “Email” is required in order to send the newsletter. Therefore, without this information we will not be able to fulfil your request.

    4. The personal detail at issue will not be used for any other purpose without your prior consent and will be kept by BABU for 5 years.

    5. You may exercise your rights under the law (access, rectification, erasure, restrict processing, object, data portability) in writing to the following email address info@babueco.com, without prejudice to your right to lodge a complaint with the competent supervisory authority (www.cnpd.pt).

    6. When you send us your personal data, it will be protected using security protocols suitable for Internet communications and will be stored on a secure and conditional access server.

    7. BABU may communicate the identified personal data to its service provider(s) to fulfil the described purpose.

    8. We remind you that you may withdraw this consent at any time.

    CONTACT REQUEST FORM

    1. The personal data collected will solely be used to respond to your contact request, after obtaining the prior express consent.

    2. Jeromeosis, Lda., hereinafter BABU, with the NIPC 515 281 697 and head office in Zona Industrial 11 2550-171 Cadaval, Portugal, is responsible for the processing.

    3. The personal details “Name” and “Email” are required to respond to your contact request via email. Therefore, without this information we will not be able to fulfil your request or answer your question.

    4. The personal details at issue will not be used for any other purpose without your prior consent and will be retained by BABU for 2 years.

    5. You may exercise your rights under the law (access, rectification, erasure, restrict processing, object, data portability) in writing to the following email address info@babueco.com, without prejudice to your right to lodge a complaint with the competent supervisory authority (www.cnpd.pt).

    6. When you send us your personal data, it will be protected using security protocols suitable for Internet communications and will be stored on a secure and conditional access server.

    7. BABU may communicate the personal data to its service provider(s) to fulfil the described purpose.

    8. We remind you that you may withdraw this consent at any time.

    NEW RESELLER FORM

    1. Personal data collected will solely be used to respond to your request to become a BABU reseller.

    2. Jeromeosis, Lda., hereinafter BABU, with the NIPC 515 281 697 and head office in Zona Industrial 11 2550-171 Cadaval, Portugal, is responsible for the processing.

    3. The personal details “Name” and “Email” are required to respond to your request via email. Therefore, without this information we will not be able to fulfil your request.

    4. The personal details at issue will not be used for any other purpose without your prior consent and will be retained by BABU for 5 years.

    5. You may exercise your rights under the law (access, rectification, erasure, restrict processing, object, data portability) in writing to the following email address info@babueco.com, without prejudice to your right to lodge a complaint with the competent supervisory authority (www.cnpd.pt).

    6. When you send us your personal data, it will be protected using security protocols suitable for Internet communications and will be stored on a secure and conditional access server.

    7. BABU may communicate the personal data to its service provider(s) for the described purpose.

    ACCOUNT REGISTRATION FORM

    1. The personal data collected will solely be used to register your user account.

    2. Jeromeosis, Lda., hereinafter BABU, with the NIPC 515 281 697 and head office in Zona Industrial 11 2550-171 Cadaval, Portugal, is responsible for the processing.

    3. The personal details “Username” and “Email address” are required to register your user account. Therefore without this information we will not be able to fulfil your request.

    4. The personal details at issue will not be used for any other purpose without your prior consent and will be retained by BABU for 7 years.

    5. You may exercise your rights under the law (access, rectification, erasure, restrict processing, object, data portability) in writing to the following email address info@babueco.com, without prejudice to your right to lodge a complaint with the competent supervisory authority (www.cnpd.pt).

    6. When you send us your personal data, it will be protected using security protocols suitable for Internet communications and will be stored on a secure and conditional access server.

    7. BABU may communicate the personal data to its service provider(s) to fulfil the described purpose.